Clarity
Every plan, fee and limit is written in full on a public page. If a number can change with market conditions, such as a spread, we say so and show the range instead of a single flattering figure.
About Finorix Pro: a platform built for clarity
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A personal manager will contact you within 24 hours.
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Finorix Pro is a technology platform designed to help people who are interested in investing understand the market better and make more considered decisions. It combines algorithmic analysis, automation tools and human support so that you can stay in control without having to watch screens all day.
We value clarity, transparency and security, and we try to create an environment where users can act calmly even when markets move fast, by giving them information, analytical tools and responsive support.
Company facts
The same details appear on the contact, complaints and privacy pages, so you can check one against another.
| Trading name | Finorix Pro |
|---|---|
| Address | 10 Collyer Quay, #12-05, Ocean Financial Centre, Singapore 049315 |
| Support hours | Monday to Friday, 9:00 to 18:00 SGT (excluding Singapore public holidays); account-security reports are monitored 24/7 |
| Responsible department | Client Support and Compliance |
| [email protected] | |
| Jurisdictions served | Singapore |
Our mission
Automated trading is often sold with big promises and small print. Our mission is to do the opposite: to make AI-assisted market analysis understandable and available to people in Singapore who do not have the time or training to read charts every day, and to be direct about what the technology cannot do.
In practice that means four commitments. We explain every setting in plain English before you use it. We show costs before you commit capital. We keep a real person reachable from your first day. And we state risk first, not last, on every page where it matters.
We do not promise returns, we do not claim that automation removes risk, and we do not ask you to stake more than you can afford to lose. If a product feature could mislead, we would rather rewrite the feature than the disclaimer.
Five years of building the platform
A short history of how Finorix Pro developed, year by year.
- 2021Finorix Pro starts as a small research project: a team of data engineers and former retail traders builds a first pattern-scanning model for short-term price moves and tests it on historical data only.
- 2022The first closed group of clients joins the platform. Feedback from that group leads to plain-language dashboards, a mandatory risk walk-through before activation and the personal manager model.
- 2023Exchange connections move to scoped API keys so the platform can read markets and place orders without ever being able to withdraw. Two-factor authentication becomes mandatory for every account.
- 2024The Singapore client desk opens. SGD funding through PayNow and FAST transfers is added, together with SGD-denominated fee tables, local support hours and a PDPA-aligned privacy framework.
- 2025A new volatility guard pauses automated activity when markets move outside configured bounds. Reporting is rebuilt around exportable activity statements and a full audit history for logins and strategy changes.
How we work
Transparency
You can see which regulatory framework applies, how complaints are handled and who to contact. Reviews on this site are labelled as individual opinions, not as promises.
Security
Accounts are protected with two-factor authentication, API keys are scoped so they cannot withdraw, and logins and strategy changes are recorded in an audit history you can read.
Human support
Every new client speaks to a real manager before activation. That conversation is where risk, costs and expectations are discussed, not buried in the terms.
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